Partner with Us

Partner with Us

Partner with Us

Partner with Us

Privacy Policy

Your privacy, thoughtfully protected.

Your privacy, thoughtfully protected.

Effective Date: April 21, 2026
Last Updated: April 21, 2026

At Peekabox, we connect food lovers with discounted surprise bags from local outlets — helping businesses reduce waste and giving you great value. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and related services.

Effective Date: April 21, 2026
Last Updated: April 21, 2026

At Peekabox, we connect food lovers with discounted surprise bags from local outlets — helping businesses reduce waste and giving you great value. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and related services.

Contents

Contents

  1. Information We Collect

  2. How We Use Your Information

  3. Sharing Your Information

  4. Data Retention

  5. Your Rights & Choices

  6. Security

  7. Children’s Privacy

  8. Changes to This Policy

  9. Contact Us

  1. Information We Collect

  2. How We Use Your Information

  3. Sharing Your Information

  4. Data Retention

  5. Your Rights & Choices

  6. Security

  7. Children’s Privacy

  8. Changes to This Policy

  9. Contact Us

01. Information We Collect

01. Information We Collect

We collect information you provide directly, information created through your use of Peekabox, and information from trusted third-party services.

We collect information you provide directly, information created through your use of Peekabox, and information from trusted third-party services.

We collect information you provide directly, information created through your use of Peekabox, and information from trusted third-party services.

Account Information

Account Information

  • Full name

  • Email address

  • Phone number

  • Profile photo

  • Full name

  • Email address

  • Phone number

  • Profile photo

  • Full name

  • Email address

  • Phone number

  • Profile photo

Order Information

Order Information

  • Surprise bag purchases

  • Pickup confirmations

  • Order history

  • Reservation details

Location Data

Location Data

  • Approximate location to show nearby outlets and offers

Payment Information

Payment Information

  • Payments are securely processed through approved third-party payment providers. Peekabox does not store full payment card details.

Device & Technical Data

Device & Technical Data

  • Device type

  • Operating system

  • App version

  • IP address

  • Device identifiers

  • Crash logs / diagnostics

Communications

Communications

  • Support messages

  • Feedback submissions

  • Reviews or inquiries sent to us

02. How We Use Your Information

02. How We Use Your Information

We use your information only for purposes that improve your experience and help us operate the platform responsibly.

We use your information only for purposes that improve your experience and help us operate the platform responsibly.

We use your information only for purposes that improve your experience and help us operate the platform responsibly.

This includes:

This includes:

  • Processing orders and reservations

  • Sending pickup confirmations and reminders

  • Showing available surprise bags near you

  • Personalizing recommendations based on preferences and activity

  • Providing customer support and dispute resolution

  • Detecting fraud, abuse, or misuse

  • Sending service updates

  • Sending promotional offers (with your consent where required)

  • Improving our platform using anonymized analytics

We do not use your data to make automated decisions with significant legal or similar effects without human review.

We do not use your data to make automated decisions with significant legal or similar effects without human review.

We do not use your data to make automated decisions with significant legal or similar effects without human review.

03. Sharing Your Information

03. Sharing Your Information

We do not sell your personal data.

We only share information in limited cases such as:

We do not sell your personal data.

We only share information in limited cases such as:

We do not sell your personal data.

We only share information in limited cases such as:

  • Partner outlets – for order fulfillment and pickup coordination

  • Payment processors – to complete transactions securely

  • Cloud hosting providers – to run our services

  • Analytics / crash reporting providers – to improve performance

  • Customer support platforms – to assist users

  • Legal or regulatory authorities – where required by law

All third-party providers are contractually required to protect your data and only use it for approved services.

All third-party providers are contractually required to protect your data and only use it for approved services.

All third-party providers are contractually required to protect your data and only use it for approved services.

04. Data Retention

04. Data Retention

We retain personal data only as long as needed for business and legal purposes.

We retain personal data only as long as needed for business and legal purposes.

We retain personal data only as long as needed for business and legal purposes.

  • While your account remains active

  • To provide services and support

  • To comply with tax, legal, or financial obligations

After account deletion:

After account deletion:

After account deletion:

  • Most personal data is deleted within 30 days

  • Certain transaction records may be retained for up to 7 years where legally required

  • Anonymous analytics data may be retained longer

05. Your Rights & Choices

05. Your Rights & Choices

Depending on your country or region, you may have the right to:

Depending on your country or region, you may have the right to:

Depending on your country or region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing communications

  • Restrict processing

  • Request data portability

  • Withdraw consent where applicable

You can manage many preferences inside the Peekabox app under Settings.

For manual requests, contact us using the details below. We aim to respond within 30 days.

You can manage many preferences inside the Peekabox app under Settings.

For manual requests, contact us using the details below. We aim to respond within 30 days.

You can manage many preferences inside the Peekabox app under Settings.

For manual requests, contact us using the details below. We aim to respond within 30 days.

06. Security

06. Security

We use industry-standard safeguards to protect your information, including:

We use industry-standard safeguards to protect your information, including:

We use industry-standard safeguards to protect your information, including:

  • Encryption in transit (TLS)

  • Encryption at rest where applicable

  • Access controls

  • Monitoring systems

  • Regular security reviews

While we work hard to protect your data, no platform can guarantee complete security.

If you suspect unauthorized access, please contact us immediately.

While we work hard to protect your data, no platform can guarantee complete security.

If you suspect unauthorized access, please contact us immediately.

While we work hard to protect your data, no platform can guarantee complete security.

If you suspect unauthorized access, please contact us immediately.

07. Children’s Privacy

07. Children’s Privacy

Peekabox is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided data to us, please contact us and we will promptly delete it.

Peekabox is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided data to us, please contact us and we will promptly delete it.

Peekabox is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided data to us, please contact us and we will promptly delete it.

08. Changes to This Policy

08. Changes to This Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will notify you through the app or by email at least 14 days before the changes take effect.

The Last Updated date at the top of this page always shows the latest version.

Continued use of Peekabox after updates means you accept the revised policy.

We may update this Privacy Policy from time to time.

If material changes are made, we will notify you through the app or by email at least 14 days before the changes take effect.

The Last Updated date at the top of this page always shows the latest version.

Continued use of Peekabox after updates means you accept the revised policy.

We may update this Privacy Policy from time to time.

If material changes are made, we will notify you through the app or by email at least 14 days before the changes take effect.

The Last Updated date at the top of this page always shows the latest version.

Continued use of Peekabox after updates means you accept the revised policy.

09. Contact Us

09. Contact Us

Have questions about your privacy? We’re happy to help.

Email: tech@peekabox.co

Have questions about your privacy? We’re happy to help.

Email: tech@peekabox.co

Have questions about your privacy? We’re happy to help.

Email: tech@peekabox.co

© 2026 Peekabox. All rights reserved.
This policy applies to the Peekabox mobile app and website.

© 2026 Peekabox. All rights reserved.
This policy applies to the Peekabox mobile app and website.

© 2026 Peekabox. All rights reserved.
This policy applies to the Peekabox mobile app and website.

download
the App

Download Peekabox and start rescuing surplus meals from your favourite spots today.

Get it on

Download on the

App Store